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Cancer Specialists > Privacy Policy

Privacy Policy

This web site is owned and operated by Cancer Specialists and will be referred to as “We”, “our” and “us” in this Internet Privacy Policy. By using this site, you agree to the Internet Privacy Policy of this web site (“the web site”), which is set out on this web site page. The Internet Privacy Policy relates to the collection and use of personal information you may supply to us through your conduct on the web site.

We reserve the right, at our discretion, to modify or remove portions of this Internet Privacy Policy at any time. This Internet Privacy Policy is in addition to any other terms and conditions applicable to the web site. We do not make any representations about third party web sites that may be linked to the web site.

We recognise the importance of protecting the privacy of information collected about visitors to our web site, in particular information that is capable of identifying an individual (“personal information”). This Internet Privacy Policy governs the manner in which your personal information, obtained through the web site, will be dealt with. This Internet Privacy Policy should be reviewed periodically so that you are updated on any changes. We welcome your comments and feedback.

PERSONAL INFORMATION

Personal information about visitors to our site is collected only when knowingly and voluntarily submitted. For example, we may need to collect such information to provide you with further services or to answer or forward any requests or enquiries. It is our intention that this policy will protect your personal information from being dealt with in any way that is inconsistent with applicable privacy laws in Australia.

USE OF INFORMATION

Personal information that visitors submit to our site is used only for the purpose for which it is submitted or for such other secondary purposes that are related to the primary purpose, unless we disclose other uses in this Internet Privacy Policy or at the time of collection. Copies of correspondence sent from the web site, that may contain personal information, are stored as archives for record-keeping and back-up purposes only. Collecting information on Registered members As part of registering with us, we collect personal information about you in order for you to take full advantage of our services. To do this it may be necessary for you to provide additional information to us as detailed below.

Registration: Registration is completely optional. Registration may include submitting your name, email address, address, telephone numbers, option on receiving updates and promotional material and other information. You may access this information at any time by logging in and going to your account.

DISCLOSURE

Apart from where you have consented or disclosure is necessary to achieve the purpose for which it was submitted, personal information may be disclosed in special situations where we have reason to believe that doing so is necessary to identify, contact or bring legal action against anyone damaging, injuring, or interfering (intentionally or unintentionally) with our rights or property, users, or anyone else who could be harmed by such activities. Also, we may disclose personal information when we believe in good faith that the law requires disclosure.

We may engage third parties to provide you with goods or services on our behalf. In that circumstance, we may disclose your personal information to those third parties in order to meet your request for goods or services.

SECURITY

We strive to ensure the security, integrity and privacy of personal information submitted to our sites, and we review and update our security measures in light of current technologies. Unfortunately, no data transmission over the Internet can be guaranteed to be totally secure.

However, we will endeavour to take all reasonable steps to protect the personal information you may transmit to us or from our online products and services. Once we do receive your transmission, we will also make our best efforts to ensure its security on our systems.

In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us. However, we will not be held responsible for events arising from unauthorised access to your personal information.

COLLECTING INFORMATION FROM USERS

IP Addresses: Our web servers gather your IP address to assist with the diagnosis of problems or support issues with our services. Again, information is gathered in aggregate only and cannot be traced to an individual user.

Cookies and Applets: We use cookies to provide you with a better experience. These cookies allow us to increase your security by storing your session ID and are a way of monitoring single user access. This aggregate, non-personal information is collated and provided to us to assist in analysing the usage of the site. Access to Information We will endeavour to take all reasonable steps to keep secure any information we hold about you, and to keep this information accurate and up to date. If, at any time, you discover that information held about you is incorrect, you may contact us to have the information corrected. In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us.

LINKS TO OTHER SITES

We provide links to Web sites outside of our web sites, as well as to third party Web sites. These linked sites are not under our control, and we cannot accept responsibility for the conduct of companies linked to our website. Before disclosing your personal information on any other website, we advise you to examine the terms and conditions of using that Web site and its privacy statement.

PROBLEMS OR QUESTIONS

If we become aware of any ongoing concerns or problems with our web sites, we will take these issues seriously and work to address these concerns. If you have any further queries relating to our Privacy Policy, or you have a problem or complaint, please contact us.

For more information about privacy issues in Australia and protecting your privacy, visit the Australian Federal Privacy Commissioner’s web site; www.privacy.gov.au.

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Contact

CONTACT DETAILS

Phone (03) 9421 6425
Fax (03) 9421 6372
Email info@cancerspecialists.com.au
Post 1/84 Bridge Rd, Richmond VIC 3121

Richmond Practice
Level 1, 84 Bridge Rd,
Richmond VIC 3121

North Melbourne Practice
Ground Level, 23 Oxford St,
North Melbourne VIC 3051

Richmond

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North Melbourne

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RICHMOND

Public Transport

Public transport is easily accessible as we are right on the 48 and 75 tram lines. The stop is 15 – Epworth Hospital/Bridge Road. The closest train stations are West Richmond and Richmond, we are only a short walk from either station.

Parking

Parking is also available (subject to availability) at the rear of the building. This can be accessed via Verity Street from Bridge Road. There is free 2 hour parking in the surrounding back streets of Rotherwood Street and Sherwood Street. Bridge Road parking is available at a cost, please pay attention to the Clearway times.

NORTH MELBOURNE

Public Transport

Tram No 58 (North Coburg)
Tram No 59 (West Coburg)
Bus No 401,  (Airport West)

For more Public Transport information, please contact Public Transport Victoria on 1800 800 007 or visit www.ptv.vic.gov.au

Parking

We do not have parking on site, however, there is some street parking available on Courtney Street, between Wreckyn Street and Bedford Street. Metered street parking is available on Wreckyn Street and Blackwood Street. Alternatively, you can try parking at any of the nearby hospitals.


 

AFTER HOURS CARE

For urgent after hours care our affiliated specialists can be contacted on (03) 9421 6425 via the Cancer Specialists personalised after hours phone service. For all emergency care Epworth Richmond Emergency Department is open 24 hours.

PUBLIC TRANSPORT

For information on public transport visit
Public Transport Victoria.

APPOINTMENTS

All appointments can be arranged by calling (03) 9421 6425, Monday to Friday (except Public Holidays) between 9:00am to 5:30pm or by email.

TO CANCEL AN APPOINTMENT

Please call on (03) 9421 6425 during office hours and let us know at least 24 hours in advance so we can give that time to another patient.

We understand that your time is valuable, and we make every effort to run on time; however, emergencies occur that cause schedule delays. We apologise in advance if we keep you waiting.

When you come to your appointment remember to bring the following:

  • Medicare or DVA (veteran affairs) card
  • A referral from your General Practitioner or specialist
  • All pertinent x-ray scans, reports and test results from your General Practitioner or referring physician
  • A list of all medications that you are currently taking
  • A list of any known drug allergies and the symptoms you may have from taking these medicines
  • If you have had surgery elsewhere, please bring a copy of your operation report
Patients requiring surgery, chemotherapy, radiotherapy or other interventions may be managed in the following locations:


EPWORTH HEALTHCARE – RICHMOND

89 Bridge Road, Richmond VIC 3121
Phone (03) 9426 6666
Fax (03) 9427 0353
www.epworth.org.au


EPWORTH HEALTHCARE – FREEMASONS

166 Clarendon Street, East Melbourne VIC 3002
Phone (03) 9483 3833
Fax (03) 9419 6018
www.epworth.org.au


EPWORTH HEALTHCARE – EPWORTH FREEMASONS DAY PROCEDURE UNIT

320 Victoria Parade, East Melbourne VIC 3002
Phone (03) 9418 8178
Fax (03) 9418 8108
www.epworth.org.au


ST VINCENTS PRIVATE HOSPITAL – EAST MELBOURNE

159 Grey Street, East Melbourne VIC 3002
Phone (03) 9928 6555
Fax (03) 9928 6444
www.svpm.com.au


ROYAL MELBOURNE HOSPITAL

Grattan Street, Parkville VIC 3052
Phone (03) 9342 7000
Fax (03) 9342 7802
www.rmh.mh.org.au


PETER MACCALLUM CANCER CENTRE

305 Grattan Street, Melbourne VIC 3000
Phone (03) 9656 1111
Fax (03) 9656 1400
www.petermac.org

Our Cancer Specialists are co-located with the state-of-the-art Bridge Road Imaging centre in Richmond, offering unparalleled and convenient access to all imaging modalities including CT, MRI, ultrasound and PET/CT.


LUMUS IMAGING

www.bridgeroadimaging.com.au


TISSUPATH

www.tissupath.com.au


ANATPATH

www.anatpath.com.au


MELBOURNE PATHOLOGY

www.mps.com.au


DOREVITCH PATHOLOGY

www.dorevitch.com.au


MIA VICTORIA

www.miavictoria.com.au


MDI RADIOLOGY

www.mdi.net.au


HEALTHSCOPE PATHOLOGY

www.healthscopepathology.com.au

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